Loyalty

Coverdell Canada’s custom loyalty marketing initiatives draw on our expertise in analytics and market research, and many years of experience in this channel. We work with you to develop an effective, customer-driven solution that will enhance customer experiences, surpass customer relationship goals, and produce more from your sales and marketing dollars.

As part of our turnkey loyalty program development and management, Coverdell offers advanced online tools, exceptional customer service and impeccable delivery. Our innovative Customer Relationship Management (CRM) platform serves more than seven million program members and offers both flexibility and security.

Through our custom rewards catalogs, you can offer your customers a full selection of merchandise items and the largest gift card portfolio in the industry. Our programs provide exceptional value for rewards currency, tracking of member profiles and rewards, and benefit usage for continued success.

Coverdell Loyalty programs will:

  • Determine customer needs at the market and individual levels
  • Design marketing initiatives that speak to your customers
  • Deliver a relevant experience that produces results
  • Build long-term, profitable relationships that stand the test of time and competition
  • Segment and evaluate outcomes

Our full-service offering includes:

  • Program design and implementation
  • Program analytics and reporting
  • Database management
  • Rewards sourcing and benefits
  • Customer relationship management
  • Fulfillment services
  • Online creative and web production services
We bring custom loyalty marketing programs to life


 

Coverdell's Loyalty Programs Help You:

  • Understand your customers
  • Design relevant marketing programs
  • Build long-term, profitable relationships
  • Segment and evaluate results